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Phone 919047555066
Location Tiruchengode

Cancellation and Refund Policy

Cancellation and Refund Policy – Geni WhatsApp

Effective Date:01.04.2025

Geni WhatsApp, powered by WeGeni IT Services and Consulting (OPC) Private Limited, is a WhatsApp-based CRM and engagement platform. All subscriptions and top-ups are non-cancellable and non-refundable once payment is processed.

No Cancellations

All purchases and subscriptions made via Geni WhatsApp are final. We do not accept cancellation requests after successful payment.

No Refunds

We do not issue refunds for any reason, including:

  • Early plan termination

  • Partial usage of WhatsApp automation services

  • Delays or issues caused by external services like WhatsApp Business API, telecom providers, or Razorpay

Customers are advised to review their usage needs before purchasing a subscription or WhatsApp credit plan.

Support & Resolution

If you experience a technical issue, failed delivery, or service disruption, please reach out to our support team for resolution assistance.

  • 📧 Email: we@wegeni.com

  • 📞 Phone: +91 9047555066

Legal Note:

By purchasing or subscribing to Geni WhatsApp, users explicitly acknowledge and accept that cancellations and refunds are not permitted, and no disputes will be entertained for completed transactions unless legally required.